Legal, Privacy & Cookie Policies

Terms and conditions of service, Privacy Policy and Cookies of Agenzia Nova


1. Privacy Policy

For Agenzia Nova the privacy of its users is of primary importance. This Privacy Policy defines what data is collected and how it is used, disclosed, transferred and / or stored by the agency's website (hereinafter the “Site”). The Site collects some personal data of its users.

2. Data Controller

If you have any questions regarding this Privacy Policy, or requests regarding the protection of personal data, privacy and security, you can contact us at the following addresses:

- Agenzia Nova Srl
- Address: Via Parigi 11, 00185 Roma (RM), Italy
- Telephone: + 39 06 6991516
- Email:

3. Type of data collected

you can visit our site anonymously. Among the personal data collected by the Site, either independently or through third parties, there are: cookies, usage data, email addresses, name and various types of data.

Full details on each type of data collected are provided in the dedicated sections of the Privacy Policy or through specific information texts displayed before the data is collected. Personal data may be freely provided by the user or, in the case of usage data, collected automatically during use of the Site. In cases where the Site indicates some data as optional, users are free to refrain from communicating such data. , without this having any consequence on the availability of the service or on its operation. Users who have doubts about which data are mandatory are encouraged to contact Agenzia Nova at the addresses indicated in point 2. Any use of cookies - or other tracking tools - by the Site or by the owners of the third party services used da Agenzia Nova, unless otherwise specified, has the purpose of providing the service requested by the user, in addition to the additional purposes described in this document and in the Cookie Policy (see below).

The user assumes responsibility for the personal data of third parties obtained, published or shared through the Site and guarantees to have the right to communicate or disseminate them, freeing Agenzia Nova from any liability to third parties.

4. Methods of processing the collected data

Agenzia Nova processes users' personal data by adopting appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of personal data. The processing is carried out using IT and / or telematic tools, with organizational methods and with logic strictly related to the purposes indicated. In addition to Agenzia Nova, in some cases, categories of employees involved in the organization of the Site (administrative, commercial, marketing, legal, system administrators), or external subjects (such as suppliers of third party technical services, postal couriers) may have access to the data. , hosting providers, IT companies) also appointed, if necessary, as data processors by Agenzia Nova. The updated list of managers can always be requested from Agenzia Nova.

5. Legal basis of the processing

Agenzia Nova processes personal data relating to the user if one of the following conditions exists:

  • the user has given consent for one or more specific purposes (in some jurisdictions the data security owner may be authorized to process personal data without the user's consent or another of the legal bases specified below being required, as long as the user does not object - "opt-out" - to such processing, however this is not applicable if the processing of personal data is governed by European legislation on the protection of personal data;
  • the processing is necessary for the execution of a contract with the user and / or for the execution of pre-contractual measures;
  • the processing is necessary to fulfill a legal obligation to which Agenzia Nova is subject;
  • the processing is necessary for the performance of a task of public interest or for the exercise of public authority vested in Agenzia Nova;
  • the processing is necessary for the pursuit of the legitimate interest of Agenzia Nova or third parties.

However, it is always possible to ask Agenzia Nova to clarify the concrete legal basis of each treatment, and in particular to specify whether the treatment is based on the law, provided for by a contract or necessary to conclude a contract.

6. Place

The data are processed at the operational headquarters of Agenzia Nova and in any other place where the parties involved in the processing are located. For more information, you can contact Agenzia Nova. The user's personal data may be transferred to a country other than the one in which the user is located. To obtain further information on the place of processing, the user can refer to the section relating to the details on the processing of personal data.

The user has the right to obtain information regarding the legal basis for the transfer of data outside the European Union or to an international organization governed by public international law or constituted by two or more countries, such as the UN, as well as regarding the security measures adopted by Agenzia Nova to protect data. If one of the transfers described above takes place, the user can refer to the respective sections of this document or request information from Agenzia Nova, using the contact details indicated in point 2.

7. Retention period

The data are processed and stored for the time required by the purposes for which they were collected. Therefore:

  • Personal data collected for purposes related to the execution of a contract between Agenzia Nova and the user will be retained until the execution of this contract is completed.
  • Personal data collected for purposes attributable to the legitimate interest of the Data Controller will be retained until this interest is satisfied. The user can obtain further information regarding the legitimate interest pursued by Agenzia Nova in the relevant sections of this document or by contacting Agenzia Nova.

When the processing is based on the user's consent, Agenzia Nova can keep personal data longer, until such consent is revoked. Furthermore, Agenzia Nova may be obliged to keep personal data for a longer period, in compliance with a legal obligation or by order of an authority. At the end of the retention period, the personal data will be deleted. Therefore, at the end of this term the right of access, cancellation, rectification and the right to data portability can no longer be exercised.

8. Purpose of the processing of the collected data

User data is collected to allow Agenzia Nova to provide its services, as well as for the following purposes: statistics, address management and sending email messages, payment management, interaction with social networks and external platforms, contact the user, spam protection, commercial affiliation, management of landing pages and invitation pages, content and functionality performance tests (A / B testing), user database management, "heat mapping" and session recording, interaction with platforms for online surveys and interaction with live chat platforms.

To obtain further detailed information on the purposes of the processing and on the personal data concretely relevant for each purpose, the user can refer to the relevant sections of this document.

9. Details on the processing of personal data

Personal data is collected for the following purposes and using the following services:

Contact the user;

Mailing list or Newsletter (Site)

By registering with a mailing list or a newsletter, the user's email address is automatically added to a list of contacts to which email messages containing information, including commercial and promotional information, relating to the Site may be transmitted. User's email address may also be added to this list as a result of registering on the Site or after making a purchase.

Personal data collected: email and name.

Subscription form (Site)

The user, by filling in the contact form with his own data, consents to their use to respond to requests for information, quotes, or any other nature indicated by the form header.

Personal data collected: name, surname, username, password, email, company name, address, telephone number, products you wish to receive in promotion.

Address management and mail sending

These services allow you to manage a database of email contacts, telephone contacts or contacts of any other type, used to communicate with the user. These services may also allow the collection of data relating to the date and time the messages are displayed by the user, as well as to the user's interaction with them, such as information on clicks on links inserted in messages.


The services contained in this section allow Agenzia Nova to monitor and analyze traffic data, and are used to keep track of user behavior.


Nielsen uses its software and products to provide digital detection services, through which the ways in which consumers use media content online, via mobile devices and through new technologies are detected and analyzed, and which allow Nielsen to offer in-depth research. on consumer behavior.

Nielsen Privacy Policy

Nielsen opt-out option (Opt-Out)

Nielsen Participation Option (Opt-In)

Google Analytics (Google Inc.)

Google Analytics is a web analysis service provided by Google Inc. ("Google"). Google uses the personal data collected for the purpose of tracing and examining the use of the Site, compiling reports and sharing them with other services developed by Google. Google may use personal data to contextualize and personalize the advertisements of its own advertising network.

At the following link the browser add-on for deactivating Google Analytics is also made available by Google

Personal data collected: cookies and usage data.

Processing location: USA - Privacy Policy - Opt Out

Payment management

The payment management services allow the Site to process payments by credit card. The data used for the payment are acquired directly by the manager of the requested payment service without being processed in any way by this Site. Some of these services may also allow the programmed sending of messages to the user, such as emails containing invoices or notifications regarding the payment.

PayPal (Paypal)

PayPal is a payment service provided by PayPal Inc., which allows the user to make online payments using their PayPal credentials.

Personal data collected: Various types of data as specified in the privacy policy of the service.

Processing location: USA - Privacy Policy

Interaction with Social Networks

These services allow interaction with social networks, or other external platforms, directly from the pages of the Site. The interactions and information acquired from the Site are in any case subject to the user's privacy settings relating to each social network. In the event that an interaction service with social networks is installed, it is possible that, even if users do not use the service, it collects traffic data relating to the pages in which it is installed.

"Like" button and Facebook social widgets (Facebook, Inc.)

The "Like" button and Facebook social widgets are interaction services with the Facebook social network, provided by Facebook, Inc.

Personal data collected: cookies and usage data.

Processing location: USA - Privacy Policy.

Share buttons of the ShareThis social widget page (Facebook, Inc.)

The "Share", "Tweet", "in Share", "G +", "email icon" and ShareThis social widgets are services for interacting with the social networks of Facebook, Twitter and Google provided respectively by Facebook Inc, Google Inc . and Twitter Inc.

Personal data collected: cookies and usage data.

Place of processing: USA - Privacy Policy.

Content on external platforms

These services allow you to view content hosted on external platforms directly from the pages of the Site and interact with them. In the event that a service of this type is installed, it is possible that, even if users do not use the service, it collects traffic data relating to the pages in which it is installed.

Google Fonts (Google Inc.)

Google Fonts is a font style visualization service managed by Google Inc. that allows the Site to integrate such contents within its pages.

Personal data collected: cookies and usage data.

Place of processing: USA Privacy Policy.

Google Maps (Google Inc.)

Google Maps is a map visualization service managed by Google Inc. that allows the Site to integrate such contents within its pages.

Personal data collected: cookies and usage data.

Place of processing: USA Privacy Policy.

Google Translate (Google Inc.)

Google Translate provides an automatic translation of the Site in various languages ​​that the user can choose from the widget placed at the top of each page of the site.

Personal data collected: cookies and usage data.

Place of processing: USA Privacy Policy.

Business affiliation

These services allow the Site to display advertisements for products or services offered by third parties. Ads can be displayed both in the form of advertising links and in the form of banners in various graphic forms. Clicks on the icon or banner published on this site are tracked by the third party services listed below and are shared with this site. To find out which data is collected, please refer to the privacy policies of each service.

Some third-party cookies are installed by subjects with whom we do not have a direct contractual relationship. For this reason, we provide you below with links to the websites of the subjects acting as intermediaries between us and these third parties, on which you can find (i) the list of third parties who install profiling cookies on the Site and (ii) the links to the privacy policies of these third parties, through which you can have all the necessary information on profiling cookies and on how to oppose their installation (opt-out) and manage your consents:
Name of the intermediary
Intermediary name
Information links

RSS Feed Management

These services allow the management of RSS feeds and the distribution of their contents. Depending on the characteristics of the service used, these services can also be used to insert advertisements within the contents and to collect statistical data on the same.

10. User rights

Users can exercise certain rights with reference to the data processed by Agenzia Nova. In particular, the user has the right to:

  • withdraw consent at any time. The user can revoke the consent to the processing of their personal data previously expressed.
  • oppose the processing of their data. The user can object to the processing of their data when it occurs on a legal basis other than consent. Further details on the right to object are indicated in the section below.
  • access their data. The user has the right to obtain information on the data processed by Agenzia Nova, on certain aspects of the processing and to receive a copy of the data processed.
  • Verify and ask for rectification. The user can verify the correctness of his data and request its updating or correction.
  • Obtain the limitation of the processing. When certain conditions are met, the user can request the limitation of the processing of their data. In this case Agenzia Nova will not process the data for any other purpose other than their conservation.
  • Obtain the cancellation or removal of their personal data. When certain conditions are met, the user can request the cancellation of their data by Agenzia Nova.
  • Receive your data or have it transferred to another owner. The user has the right to receive their data in a structured format, commonly used and readable by an automatic device and, where technically feasible, to obtain the transfer without obstacles to another owner. This provision is applicable when the data is processed with automated tools and the processing is based on the user's consent, on a contract to which the user is a party or on contractual measures connected to it.
  • Make a complaint. The user can lodge a complaint with the competent personal data protection supervisory authority or act in court.

11. Details on the right to object

When personal data are processed in the public interest, in the exercise of public authority vested in Agenzia Nova or to pursue a legitimate interest of Agenzia Nova, users have the right to oppose the processing for reasons connected to their particular situation.

Users are reminded that, should their data be processed for direct marketing purposes, they can oppose the processing without providing any reasons. To find out if Agenzia Nova processes data for direct marketing purposes, users can refer to the respective sections of this document.

12. How to exercise your rights

To exercise the user's rights, users can send a request to the Agency Nova addresses indicated in point 2. Requests are filed free of charge and processed by Agenzia Nova as soon as possible, in any case within one month.

13. Cookie policy

This website uses cookies. We use cookies to personalize content and ads, provide social media functions and analyze traffic on the Site. We also provide information on how the Site is used to our partners who deal with web analytics, advertising and social media. media, which may combine it with other information that the visitor has provided to them or that they have collected based on the visitor's use of their services.

Cookies are small text files that can be used by websites to make the user experience more efficient. The law states that we can store cookies on the visitor's devices if they are strictly necessary for the functioning of the Site. For all other types of cookies, Agenzia Nova needs the user's consent. The Site uses different types of cookies, some are placed by third party services that appear on different pages.

Visitor consent applies to the following websites: The necessary cookies help to make a website usable by enabling basic functions such as page navigation and access to protected areas of the site. The website cannot function properly without these cookies.

14. Statistics

Statistical cookies help website owners to understand how visitors interact with sites by collecting and transmitting information anonymously.

Third-party cookies, as well as the links through which the user can receive more information and request the deactivation of cookies, are listed in the list of services indicated in the paragraph "Details on the processing of Personal Data"To which reference should be made.

15. Disabling cookies

In addition to what is indicated in this document, the user can manage cookie preferences directly within their browser and prevent - for example - third parties from installing them. Through the browser preferences it is also possible to delete the cookies installed in the past, including the cookie in which the consent to the installation of cookies by the Site is eventually saved. It is important to note that, by disabling all cookies, the operation of this site it could be compromised. Each browser has different procedures for managing settings. The user can obtain specific instructions through the links below.

The deactivation of third-party cookies is also possible through the methods made available directly by the third-party company owner for this treatment, as indicated at the links shown in the paragraph "third-party cookies".

In the case of services provided by third parties, the user can also exercise his right to oppose the tracking by inquiring through the privacy policy of the third party, through the opt-out link if explicitly provided or by contacting the same directly.

To withdraw all consent, click here.

16. Further information on personal data, processing, defense in court

The user's personal data may be used for defense by Agenzia Nova in court or in the stages leading to its eventual establishment, against abuses in the use of the same or related services by the user. The user declares to be aware that Agenzia Nova may be required to disclose data at the request of public authorities.

17. Specific information

At the request of the user, in addition to the information contained in this Privacy Policy, the Site may provide the user with additional and contextual information regarding specific services, or the collection and processing of personal data.

18. System logs and maintenance

For needs related to operation and maintenance, the Site and any third party services used by it may collect system "logs", ie files that record the interactions and which may also contain personal data, such as the user's IP address.

19. Information not contained in the Privacy Policy

Further information in relation to the processing of personal data may be requested from Agenzia Nova at any time, using the contact details indicated in point 2.

20. Response to "Do Not Track" requests

The Site does not support "Do Not Track" requests. To find out if any third-party services used support them, consult their privacy policies.


21. Changes to this privacy policy

Agenzia Nova reserves the right to make changes to this Privacy Policy at any time, by informing users on this page and, if possible, on the Site as well as, if technically and legally feasible, by sending a notification to users through one of the extremes of contact owned by Agenzia Nova. Please therefore consult this page regularly, referring to the date of the last modification indicated at the bottom. If the changes concern treatments whose legal basis is consent, Agenzia Nova will collect the user's consent again, if necessary.


22. Multi-language automatic translations

The translation of the website into languages ​​other than Italian is intended to assist readers who do not understand the Italian language.

We have tried to provide accurate translation through the use of machine translation software, however machine translation cannot be perfect, nor does it intend to replace human translation.

Some pages or contents may not be translated accurately, due to the limitations of the translation software and the linguistic nuances of Italian.

Translations are provided as a service to users of the website and are provided "as is". Agenzia Nova does not offer guarantees of any kind, explicit or implicit, regarding the accuracy, reliability and correctness of the translations made from the Italian language into another language. Some content (such as images, videos, audio, etc.) may not be translated accurately due to the limitations of the translation software.

The translations provided, therefore, are not binding for Agenzia Nova and have no legal value for the purposes of legal compliance or application.

If you have any questions regarding the accuracy of the information contained on the translated website, please consult the Italian language version of the website, which is the only official version.

This site may also contain links to information created and managed by other public and private organizations. Please note that Agenzia Nova does not control or guarantee the accuracy, relevance, timeliness, completeness and translation of this external information.

Agenzia Nova Srl, its property, its management, its employees, its collaborators and / or consultants, will not be liable for damages or losses of any kind arising from, or in connection with, the use or execution of such translations, including, but not limited to, damage or loss caused by reliance on the accuracy of such information, or damage incurred by viewing, distributing or copying such materials.


23. Definitions and legal references, personal data

It constitutes personal data any information that, directly or indirectly, also in connection with any other information, including a personal identification number, makes a physical person identified or identifiable.

Data of Use

This is information collected automatically through the Site (including from third-party applications integrated into the Site, including: IP addresses or domain names of the computers used by the user who connects with the Site, URI (Uniform Resource Identifier), the time of the request, the method used to forward the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc.) the country of origin, the characteristics of the browser and the operating system used by the visitor, the various temporal connotations of the visit (for example the time spent on each page) and the details of the itinerary followed within the application, with particular reference to the sequence the pages consulted, the parameters relating to the operating system and the user's IT environment.


The individual using the Site who, unless otherwise specified, coincides with the Data Subject.


The natural person to whom the personal data refers.

Responsible for the treatment (or Responsible)

The natural person, legal person, public administration and any other body that processes personal data on behalf of Agenzia Nova, as set out in this Privacy Policy.

Data Controller (or Owner)

The natural or legal person, public authority, service or other body which, individually or together with others, determines the purposes and means of the processing of personal data and the tools adopted, including the security measures relating to the operation and use of the Site. The Data Controller, unless otherwise specified, is Agenzia Nova.

The site

The hardware or software tool by which the personal data of the users are collected.


The Service provided by the Site as defined in the relative terms (if available) on the Site itself.

European Union (or EU)

Unless otherwise specified, any reference to the European Union contained in this document is intended to be extended to all current Member States of the European Union and the European Economic Area.


Small piece of data stored in the user's device.


This privacy statement is drawn up on the basis of multiple legislative systems, including articles. 13 and 14 of Regulation (EU) 2016/679. Unless otherwise specified, the privacy policy applies exclusively to the Site.

24. Last modification

11 July 2023.