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The Privacy Guarantor blocks ChatGpt: it collects data illegally

In the provision, the Privacy Guarantor notes the lack of information to users and all interested parties whose data is collected by OpenAi, but above all the absence of a legal basis that justifies the massive collection and storage of personal data

© Agenzia Nova - Reproduction reserved

Stop at ChatGpt until it complies with the privacy policy. The Guarantor for the protection of personal data has ordered, with immediate effect, the temporary limitation of the processing of data of Italian users against OpenAi, the US company that developed and manages the platform. The Authority - reads a note - simultaneously opened an investigation. ChatGpt, the best known of relational artificial intelligence software capable of simulating and processing human conversations, on March 20 suffered a data loss (data breach) regarding user conversations and payment information for subscribers to the paid service.


In the provision, the Privacy Guarantor notes the lack of information to users and all interested parties whose data is collected by OpenAi, but above all the absence of a legal basis that justifies the massive collection and storage of personal data, for the purpose of "train" the algorithms underlying the operation of the platform. As also testified by the checks carried out, the information provided by ChatGpt does not always correspond to the real data, thus determining an inexact processing of personal data. Lastly, although - according to the terms published by OpenAi - the service is aimed at people over the age of 13, the Authority points out that the absence of any filter for verifying the age of users exposes minors to absolutely unsuitable answers compared to the their degree of development and self-awareness. OpenAi, which does not have an office in the Union but has designated a representative in the European Economic Area, must communicate within 20 days the measures undertaken in implementation of what is requested by the Guarantor, under penalty of a fine of up to 20 million euros or up to 4 for percent of global annual turnover.

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© Agenzia Nova - Reproduction reserved

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